Refund policy

Return and Refund Policy
Last Updated: 19th August 2026
Thank you for supporting Tykotica. We want you to love your art. Because we sell both custom, print-on-demand items and one-of-a-kind original artwork, our policies vary by product type. Please read our guidelines carefully before making a purchase.
1. Print-on-Demand (POD) Items
Our apparel, prints, mugs, and other merchandise are custom-made to order through our production partners.
  • Change of Mind: Because these items are made specifically for you when you order, we cannot accept returns or exchanges for buyer’s remorse, incorrect sizing, or change of mind.
  • Damaged or Defective Items: If your item arrives damaged, defective, or with a misprinted design, we will happily arrange a free replacement or a full refund.
  • What to Do: Please contact us at tykotica@hotmail.com within [e.g., 14 or 30] days of delivery. Include your order number and clear photos of the damage or printing error. Do not mail items back to the production facility unless instructed.
2. Original Artwork
We take immense pride and care in shipping our original pieces.
  • Return Window: We accept returns on original art within [e.g., 7 or 14] days of delivery.
  • Condition: To be eligible for a return, the artwork must be unaltered, undamaged, and securely repacked in its original shipping materials.
  • Return Shipping Costs: Buyers are responsible for return shipping costs and transit insurance. We highly recommend using a trackable shipping service. If the artwork is damaged during return transit due to poor packaging, a refund will not be issued.
  • Deposits on Custom/Commissioned Art: Please note that deposits and final payments for custom art commissions are strictly non-refundable.
3. Damaged Art Deliveries
If an original artwork arrives damaged due to postal handling:
  1. Take photos of the damaged packaging before opening it.
  2. Take photos of the damage to the artwork itself.
  3. Contact us immediately at tykotica@hotmail.com within [e.g., 48 hours] of delivery so we can file an insurance claim with the carrier and resolve the issue for you.
4. Refunds Process
Once your returned original art is received and inspected, we will send you an email to notify you that we have approved or rejected your refund.
  • If approved, your refund will be processed automatically back to your original payment method.
  • Please remember it can take some time for your bank or credit card company to process and post the refund (usually 5–10 business days).
5. Contact Us
For any questions regarding returns, refunds, or damages, please reach out to us at:
  • tykotica@hotmail.com